Prime Ltd / store information

About Us

U.S. storeLast reviewed 2026

Prime Ltd is built around one simple principle: clear information creates better buying decisions.

Thoughtful commerce, clearly delivered

We operate this store for customers across the United States with a focus on a straightforward experience: easy-to-understand product information, secure checkout, clear shipping expectations, and accessible customer support.

Our standard

We believe the best online retail experience is useful before and after checkout. That means presenting product information with care, keeping policies readable, communicating delivery expectations honestly, and treating support as part of the purchase—not an afterthought.

How we support customers

Prime Ltd provides free standard shipping on eligible U.S. orders, generally processes orders in 1–2 business days, and estimates standard transit at 4–6 business days after dispatch. If an item arrives damaged, defective, or materially incorrect, our support team can review a request made within 30 days of delivery.

Our details

Prime Ltd
945 1300 South, Salt Lake City, United States
support@prime.net
+1 (801) 686-3043