We use secure checkout to help protect your payment information. This Payment Policy explains the card payment methods that may be available when you place an order with Prime Ltd.
Credit & debit cards
Eligible credit and debit cards are accepted at checkout. Available methods may include:
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Diners Club
- Discover
Actual availability is determined at checkout by your card issuer, payment provider, location, and the payment methods enabled for the store.
Authorization and order review
When you submit an order, your payment method may be authorized or charged. We may review an order before fulfillment to prevent fraud, confirm information, or address a pricing or inventory issue. If we cancel an order after payment has been captured, we will issue an appropriate refund to the original payment method.
Payment security
Card payments are processed through our payment providers. We do not intentionally store full payment-card numbers or card security codes on our systems. Please do not send card details through email, chat, or our contact form.
Refunds
Approved refunds are returned to the original payment method. Your bank or card issuer may take additional time to post the credit. See our Refund Policy for eligibility and claim requirements.
Need help?
Contact Prime Ltd at support@prime.net or +1 (801) 686-3043.